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When Your Auto Insurance Company Can Deny A Claim


There are very specific and limited instances in which an insurance company can deny coverage to a paying customer. Generally speaking, when an insurance company offers a policy to a customer, it is for a six-month period and covers anything which happens to the driver during that time. If the customer has an at-fault accident, the company must cover it, but may decide to drop the customer at the next renewal period. However, the company is still liable to pay all damages according to the policy for the accident which occurred during the coverage period.

However, there are exceptions to this rule. Generally, a company can refuse to pay a claim if it does not meet the covered events under the policy. Common exceptions or exclusions to policies include illegal actions and non-payment of premiums in a timely manner.

Violating the Law

If you use your car in a way which violates the law, you are often excluded from making claims under your insurance policy. For example, if an insured person allows his or her car to be used in the commission of a robbery (whether the insured driver was actually driving or not) the insurance company may claim an exclusion to the policy due to the fact that illegal acts are not covered. Similarly, many companies have DUI exclusions, which means that the company specifically puts in writing than any damages caused by an accident in which their insured driver had a blood alcohol content, or BAC, higher than the legal limit, are not covered.

Reckless and Careless Use of the Vehicle


Illegal acts are not the only ones excluded by insurance companies. In many cases, if it can be proven the insured driver of the vehicle deliberately used the vehicle in a careless or dangerous way, coverage may be excepted. For example, if a person allows someone to drive his or her car who is known not to have a driver's license, the auto insurance company may deny the claim based on this type of exclusion.

Failure to Pay Premiums

Non-payment is another issue often raised when insurance companies are expected to pay claims. If a person is behind on his or her premium payments, coverage may be affected. However, most states allow a "grace period" during which coverage is mandatory, even if the person is late paying the premium. If the person is outside the grace period in payment, however, coverage may be successfully denied.

Claims for Damages outside of your Policy Coverage

You may also be denied a claim based on the type of coverage you have. For example, if you drop your comprehensive coverage, the company will deny any claims made by you which would have been covered under your comprehensive policy. This includes theft, weather-related accidents, or accidents which are caused by things other than a collision with another car. Similarly, collision insurance coverage provides payment if your car is damaged in an accident in which you are at fault. If you drop your collision coverage, your company will not pay to have your vehicle repaired if you cause an accident.

Other than these general exceptions, there are few instances in which insurance companies can legally deny a claim. In general, if insurance companies offer you a policy and take your premium payment, they are legally obligated to pay any claims which are covered under the policy, including payment to other parties if you are at fault in the accident.


However, an insurance company can certainly "fight" a claim by another party if it feels that the other party was actually at fault in the accident. In some states, liability insurance can be assessed on a percentage basis; in other words, if both parties were at fault, a court can judge how much of the fault rests with each party.

An auto insurance agency can then deny coverage of the claim beyond the party's legal liability in the accident. As an example, suppose that two insured persons are involved in a wreck. One person is adjudicated to have 80% of the responsibility and the other party 20%. In this case, the auto insurance company of the more "at-fault" driver would be legally obligated to pay only 80% of the damages caused by its driver, since the other driver was also "at-fault" for 20% of the damages in the accident.

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Factores to consider when buying an insurance.

1. The Company’s Image

You should surf the internet for reviews and top news about the brand. This is because the company’s track record should give you an idea about their strengths and capabilities.

2. Legal Accreditation

The insurance company you decided to go with must be legally accredited and certified by the Nigerian government.

3. The Coverage

This is a vital and necessary factor in selecting an insurance company. Select the coverage that best suits your needs. For instance, if the insurance company does not cover certain circumstances like business idea you’d require, that’s a sign to take your business elsewhere.

4. Financial Strength and Price Factor

It’s important to find out how the insurance company fares during a bad economy and how that can affect you. Go through stock ratings and business resources to get the information you are searching for.
You may also want to consider the price factor when searching and eventually choosing your insurance company. In other words, if the price is affordable, go for it. If it’s not, go elsewhere.


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MetLife Insurance (NYC)

MetLife Insurance (NYC)
Stay covered with MetLife: life, auto & home, dental, vision and more. Learn more about MetLife employee benefits and financial solutions.

Our Advisors

Best of all - you get to speak directly to one of our passionate and dedicated insurance advisors. As is the case with all insurance companies, all of our advisors are very intelligent. This means that when you get to discuss your insurance needs with one of our advisors, you get your information 'straight from the horse's mouth', so to speak.
And - on top of this - you'll get the best product combination for your specific needs!

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Gerber Life Insurance(NYC)

Gerber Life Insurance(NYC)
Gerber Life Insurance provides affordable policies for all ages. Learn about our family life insurance policies and protect your loved ones today

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